Electronic Application System (EASe) - FAQ's

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How Does The Merit Application Process Work?

These are the basic steps of the Merit application process and how Merit jobs are filled.

  1. Visit http://joa.oa.mo.gov for the list of job classes which you can currently apply for and the applicable application process.
  2. Complete the applicable Missouri Merit System application.
  3. Your application for each job class is assessed separately.
  4. You are notified of your eligibility determination.
  5. Some jobs require that you take and pass a written (or other) Merit examination. You will receive a notice concerning examination scheduling in these instances.
  6. If you receive a grade notice, your name has been added to the Merit register for the applicable job class. A register is a list of names of all qualified applicants in grade/score order for a specific job class.
    [Your name will expire from a Merit register after 12 months. Your grade notice will indicate the expiration date for the applicable job class. To be considered for possible future openings after the expiration date, you must reapply for the applicable job class.]
  7. When a vacancy occurs for the applicable job class, the hiring Merit agency requests a certificate based on the vacant position’s location, allowable salary, and schedule (i.e. full-time/part-time). A certificate is an abbreviated list of qualified applicant names in grade/score order (derived from the associated register) which considers applicants’ stated availability (location, salary requirements, start date, full-time/part-time, etc.).
  8. If your name appears on the certificate, the hiring agency may contact you by postal mail, email, or telephone concerning your availability and interest in the vacancy.
  9. Based on the responses from the contacted applicants, the hiring Merit agency may conduct an interview process. If the agency selects an applicant from the certificate, the individual must be within the top 15 or 15% of available, interested applicants.

Are You Sure You're Eligible?

Before applying for a job class, you are encouraged to visit our website at http://joa.oa.mo.gov and review the class specification. The minimum requirements are located in the Experience and Education section at the bottom of the page. If substitutions of experience and education are allowed, they will be denoted in parentheses and written into eligibility statements within EASe.

Additionally, the terms provided below are to assist you in assessing your eligibility. These terms should be used as a general guide.

1 year = 2080 hours of work experience (52 weeks x 40 hours per week).

Professional = Experience gained after earning a Bachelor’s or higher-level degree and/or through experience involving independence of action and decision making, depth of analysis, and accountability for outcomes.

Technical = Experience gained after receiving specialized training in college, technical school, or special courses, and/or through experience and training which provides skill and practical knowledge used in a specific field or profession.

Supervisory = Experience which involves accountability for staff and responsibility for assigning work, approving leave, and conducting performance appraisals.

Skilled = Experience in performing complex and/or specialized jobs independently and with a high level of skill.

Semi-Skilled = Experience in performing jobs requiring a limited level of skill.

General & Technical Information About EASe

1. What is EASe?

EASe stands for Electronic Application System. It is the online application utilized by the State of Missouri in establishing and maintaining Merit registers of eligible applicants for employment opportunities in Merit System agencies.

2. Do I need a password to use EASe?

Yes. The password is used to ensure access to the on-line application and will provide security for your personal information.

3. What happens if I forget my password?

On the Logon screen, click on the “Forgot your password?” link and follow the instructions provided.

4. Do I need an email address to use EASe?

Yes. You must have an email address to receive your online application results and any related correspondence from the Division of Personnel. If you do not have an email address, the EASe application provides information on acquiring a free email address.

5. How do I change my email address?

After you logon to EASe, click on “Quick Links,” select “Change Email,” and then follow the instructions provided.

6. What happens if the Division of Personnel does not have a valid email address to contact me?

All communication regarding the EASe application will be sent by email. Failure to maintain a correct email address may result in your name being removed from registers.

7. How often can I update my personal information in EASe?

You can update your personal information as often as needed.

8. I registered to use EASe, but do not have time right now to enter the data required for all steps. Can I logoff and return to enter the rest of my information later?

Yes. If you successfully registered, the information you provided is saved so you don't have to register again.

9. Will all the information I place in EASe be saved if I exit EASe before I complete all steps?

Yes, as long as you click “Save” at the completion of your current page before exiting the application.

10. What happens if I click “I do not agree to the terms and conditions of EASe application?”

Your application will not be submitted for processing; however, the information you provided will be retained in the event you wish to apply for other job classes.

11. How do I change my password?

After you logon to EASe, click on “Quick Links,” select “Change Password,” and then follow the instructions provided.

12. Pop-Up Blockers and Compatibility Settings

The functionality of EASe requires that pop-up blockers be turned off. It is suggested that you always allow pop-ups from the online application website www.ease.mo.gov.

EASe should not be used in compatibility view. To address this, Internet Explorer (IE) users can click “Tools” on the menu bar and then select “Compatibility View Settings.” On the pop-up that is displayed, uncheck the “Display all websites in compatibility view” box at the bottom of the window OR remove mo.gov or ease.mo.gov as a website to be shown in compatibility view.

13. Screen Readers

If using a screen reader, javascript must be turned on. Click here for instructions on how to enable (activate) JavaScript in your web browser: http://www.enable-javascript.com/.

JAWS users: To access Quick Links please follow these steps:

  1. Tab to “Quick Links”
  2. Route JAWS to PC
  3. Press “Tab” to navigate the links in the menu

Required Information

In comparison to the 2005 version, you will find that the new EASe has more data fields that are designated as required information. With these changes, you may be prompted to provide missing required information during the application process. For example, on the Education/Experience page, you will be required to add details or click checkboxes to indicate that you do not possess credentials related to specific sub-sections.

NOTE: For users of the earlier version of EASe, existing work history information will have to be re-entered in the new application to include the percent of time spent on each duty.

Preference Points

1. What are Veterans Preference Points?

Veteran’s preference points refer to the credit allowed for Missouri citizens who are honorably discharged veterans, disabled veterans, surviving spouses of veterans, or spouses of disabled veterans.

2. Can I receive Veteran’s preference points if I am not a current resident of Missouri?

No. Only residents of Missouri are eligible for veteran’s preference as provided in the Missouri Constitution (Article IV, Section 19).

Eligibility, Examinations, Ratings And Recruitment

1. How is eligibility determined for a job class?

Your answers to specific questions within the on-line application process (self-assessment) determine if you possess the minimum education and experience required for the specific job class.

2. What is a rating of education and experience?

It’s a systematic rating assigned to applicants based on answers provided in response to specific education and experience questions.

3. What is a written examination?

Written examinations consist of multiple choice questions pertaining to essential knowledge associated with the job class.

4. If I need to take a written examination, how will I know when and where to take it?

A notification from the Division of Personnel will be sent to your email address on record approximately two weeks prior to the examination date which will indicate the date, time, and location of the examination(s).

5. I previously noticed a job class listed on-line and now that job class is no longer listed. What happened?

Certain job classes are opened for recruitment for a limited amount of time. Most likely, recruitment for the job class closed since the last time you visited the on-line application.

6. Can I still apply for a job class that only recently closed to recruitment?

No. When a job class is closed for recruitment, applications are no longer accepted. Job classes that are open for recruitment are posted to our website. It is suggested that applicants check the site on a regular basis to keep informed of any recruitment activities.

7. Can I submit a paper application instead of an on-line application for classes on EASe?

No. Paper applications cannot substitute for the on-line application.

8. If I update my education and/or experience, will my score automatically be revised?

No. You may access your application and update information on your work history or education at any time. However, this WILL NOT change your score for that job class.

9. How often can I reapply for a job class?

If you have applied and been determined ineligible for a job class, you may re-apply for such class one day later if applications are still being accepted.

If you have applied, been determined eligible, and your name has been added to a register for a job class that did not require a written examination, you must wait at least 3 calendar months from the date your name was added to the register before re-applying for the job class.

If you have applied, been determined eligible, and your name has been added to a register for a job class that required a written examination, you must wait at least 3 calendar months from the date you took the written examination before re-applying for the job class regardless of whether you passed or failed.

Specialty Codes

1. What is a specialty code?

Merit System agencies may identify specialized education and/or experience requirements in some positions within certain job classes. These areas of specialization appear in the Assessment portion of the EASe application. Applicants should review the specialty requirements, determine whether the areas of specialization apply to them, and claim the applicable specialties.

Registers, Grades And Availability

1. How do I change my availability?

Logon to your EASe application and under Quick Links find Review Active Register(s)/Review Availability. Next, you will select the job classification for which you want to change your availability and make those updates. Be sure to use the Save Changes button when finished. Or you may send written or email notification to the Division of Personnel to make changes to your job availability.

2. I didn’t receive a grade notice, what should I do?

Logon to your EASe application and under Quick Links find Review Active Register(s)/Review Availability, you will find your scores for each job classification. If you do not see your scores, verify the accuracy of your email address, and update your information if necessary. Then, contact the Division of Personnel for a copy of your grade notice.

3. If I do not receive a passing score on an examination, will I still receive notification?

Yes. Regardless of whether you receive a passing or failing score on an examination, you will be notified via email of the results of your examination(s).