Investigation Manager

Print
Band Class Number Annual Salary Range Twice-a-Month Salary Range
1 8046 $39,984.00 – $64,716.00 $1,666.00 – $2,696.50
2 8047 $47,088.00 – $76,416.00 $1,962.00 – $3,184.00
3 8048 $56,520.00 – $92,160.00 $2,355.00 – $3,840.00
Areas of Interest: 
Social Service, Public Welfare & Mental Health
Exam Components: 
Rating of Education & Experience, 100%
Definition

This is administrative and managerial work planning, directing, and coordinating an investigation program. Responsibilities may include investigation activities in one or more of the following areas: criminal, civil, or administrative.

(This classification is part of the broad-banded management service. The Division of Personnel may assign positions on any of the three bands or managerial levels based on duties and/or responsibilities.)

This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Examples of Work

Directs or assists in the overall planning, development, and administration of a statewide investigative program.

Assists in directing the development and implementation of departmental/divisional planning issues.

Directs or assists in the general management of policy development, program planning and coordination, and the evaluation of policy and/or organizational changes and new programs.

Develops and implements investigative standards and scope of investigative activities.

Reviews and/or revises programs to ensure compliance with regulations, statutes, policies, plans, and procedures.

Reviews and evaluates investigative reports and recommends and/or directs further action.

Reviews correspondence related to consumer complaints or disciplinary activities.

Cooperates with other agencies, law enforcement entities, the Office of the Attorney General, and prosecuting attorneys' offices in directing investigations and presenting cases for prosecution.

Participates in the development of budget requests; monitors expenditures according to budget allocations/appropriations; recommends and/or initiates cost-saving measures.

Participates in conferences, training sessions, and meetings.

Conducts investigations and initiates special studies; prepares and/or reviews reports and related information to evaluate existing organizations, policies, procedures, and practices.

Provides testimony in criminal, civil, or administrative proceedings.

Selects, trains, supervises, and evaluates investigative staff.

Participates in the development, implementation, and interpretation of new or revised program, departmental, or legislative initiatives.

Represents and/or serves as liaison for the assigned area of responsibility; cooperates with federal, state, local, and community organizations regarding the proper methods used to obtain evidence and activities of the assigned programs.

Negotiates and/or administers contracts, grants, and cooperative agreements with federal, state, local, and community organizations.

Exercises considerable initiative and judgment in planning and carrying out assignments; receives general administrative direction; work is reviewed through conferences, reports, and evaluation of operational results.

Performs other related work as assigned.

Knowledge, Skills, and Abilities (KSAs)

Comprehensive knowledge of investigative techniques and procedures to include interviewing, evidence collection and preservation, and documentation of case information.

Comprehensive knowledge of state and federal laws, regulations, policies, and procedures applicable to the programs administered by the agency.

Comprehensive knowledge of the procedural requirements and differences of administrative, criminal, and civil cases.

Comprehensive knowledge of the legal rights of victims, witnesses, and suspects involved in an investigation process.

Comprehensive knowledge of the principles of training, supervision, and management.

Comprehensive knowledge of governmental budgeting, fiscal management, and contract management.

Comprehensive knowledge of current investigative issues and theories.

Comprehensive knowledge of managerial techniques and administrative practices.

Ability to develop, implement, administer, and evaluate a statewide investigative program.

Ability to interpret laws, policies, and procedures pertaining to civil, criminal, and administrative investigations.

Ability to review, analyze, interpret, and/or prepare federal or state laws, rules, regulations, policies, and procedures related to the assigned program.

Ability to communicate effectively.

Ability to review and/or prepare and present expert testimony and evidence to prosecutors, administrative review boards, grand juries, and court officials.

Ability to prepare clear and concise reports and review the reports of other staff.

Ability to analyze and evaluate policies and operations and formulate recommendations.

Ability to provide leadership and supervision to professional, technical, and other program staff.

Ability to manage change, provide program management, and achieve results.

Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency.

Ability to establish and maintain effective working relationships with departmental officials, law enforcement officials, prosecutors, other state agencies, and the general public.

Experience and Education

(The following requirements will determine merit system eligibility, experience and education ratings, and may be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers. When practical and possible, the Division of Personnel will accept substitution of experience and education on a year-for-year basis. The specific qualifications for a position allocated to this class may vary due to the spectrum of jobs included in this broad classification band. Depending on the duties of the specific job assignment, a position may require specialized and/or additional education, experience and/or licensure/certification not included in the stated requirements.)

Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following: Criminal Justice, Law Enforcement, Criminology, Business Administration, social sciences, environmental sciences, or a closely related field; and,

Four or more years of civil, administrative, or criminal investigative (non-clerical) experience (e.g., tax fraud, licensing, environmental, client care, public assistance, insurance, or military); or experience as a law enforcement officer with responsibility for conducting investigations.

(24 earned graduate credit hours from an accredited college or university may substitute for a maximum of one year of the required experience.)

(Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required college education.)

(Revised 1/1/11)